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I recently hosted an Fireside chat for the Support Driven community covering AI Tools for Customer Success Teams: Framework To Evaluate What Is Ready.
On the call I talked with Chun Jiang, CEO & Co-founder of Monterey AI about how to approach choosing and implementing the vast range of AI tools available into your Customer Success programs.
Simon Dunant, Founder Courseprofs and John Kilroy from the Digital Learning Institute talk about the emergence and growth of Customer Education, how organisations are structuring their Customer Education teams and the Opportunities & challenges for learning professionals moving into the Customer Education space.
The ROI of Customer Education: Driving Success and Growth Courseprofs recently teamed up with Thinkific to talk about unleashing strategies to measure and prove the
Have you ever thought about what your role really is as a course creator? How do you help your learners navigate through your courses and keep their attention?
As course creators we spend a lot of time creating courses and content but we don’t always think about how those courses and content are working. When was the last time you ran a report on how your learners are doing in your courses?
Have you ever considered creating a certification program for your courses? Are you wrapping up your certificates into something formal? If not you’re missing a trick.
Making your courses accessible is an important task. Some of of the students taking your courses may have hearing impairments, and users may have trouble understanding your course if they speak a different language. So offering captions and transcripts of your videos helps them understand your course content better.
Want to know how the top 20% of course creators run a successful online course business? Join us as we dive in to the Thinkific 2022 Online Learning Trends Report.
I get asked a lot of questions about course pricing, what should I charge for my courses, should I price it high, low, should it be $99, $297, $497, $999, $2997, $4997?
When you’re creating your courses how do you know if the content you’re creating is going to resonate with your students? There’s a really easy way to answer that question.
Here’s a question for you, what has Henry Ford, Berry Gordy of Motown Records and Pete Waterman of PWL records all got in common – and what have they got to do with online courses?
It can feel overwhelming when you sit down to plan out a course and look at how much content you have to create, but it doesn’t have to be.
This week I’ve been getting some questions about creating and using video in your courses, so if you struggle with video in your course this is for you.
Do you worry about every little detail about your course, do you avoid hitting the publish button because you want to just tweak a video or a workbook needs a different color scheme? This sounds a lot like you’re in procrastination mode.
Have you ever stopped to think about who you are teaching online, who your audience is, and what really motivates them to learn the topic you’re delivering through your courses?